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Mike Baer's Blog
Thursday, July 30, 2009
The 11 Million-0-3 Rule
Check out this first in a series of YouTube videos about terrible customer service:
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The 11 Million-0-3 Rule
Great Illustration of Uncommon Service
Warnings from Abroad
Knee Pad Email
5 Things Leaders MUST Do
The “New” GM?
A New Minority
No Time for Lost Focus
Why Does the Media Hate Sarah?
Government Jobs Aren’t Real Jobs
When Liberty Mattered
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Mike Baer
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